Welcome to YourShoppy Help & Support
At YourShoppy.com, we’re dedicated to making your online shopping experience smooth, secure, and satisfying. Whether you have a question about an order, need help with a return, or want assistance before making a purchase, our support team is here to help you every step of the way.
How Can We Help You?
Track Your Order – Easily track your shipment status and delivery updates.
Modify or Cancel Order – If your order hasn’t shipped yet, contact us as soon as possible.
👉 Visit the Track Order section on our site or contact our Support Team for real-time assistance.
We want you to be completely satisfied with your purchase.
If you receive a damaged, defective, or incorrect product, we’re here to help:
✔ Contact us within 2 days of delivery to report the issue.
✔ We will guide you through the return or replacement process at no extra cost.
✔ Once we receive the item, processing can take up to 5 working days.
Most products on YourShoppy come with a standard manufacturer warranty (e.g., ASUS warranty), unless otherwise specified on the product page.
📌 For warranty support:
Contact the brand’s official warranty service (e.g., ASUS Warranty Support).
Our team can assist with next steps if your item develops a fault covered under warranty.
You can shop confidently with us knowing that:
All online payments are secure and encrypted.
We support multiple trusted payment options available 24×7.
Need help with your payment or confirmation? Just reach out!
We offer a range of delivery options at checkout so you can choose what works best for you.
Delivery timelines and charges (if applicable) will be displayed during checkout.
Have questions or need human assistance?
Our friendly support team is available to assist you:
📞 Phone: 9739221133
📧 Email: cs@yourshoppy.com
Support Hours:
🗓 Monday to Saturday
⏰ 10:00 AM – 6:00 PM (excluding bank holidays)
Frequently Asked Questions (FAQs)
Delivery Timeline
Delivery within 2–3 working days for Chennai, Mumbai, Hyderabad, and other metro cities.
Exclusive for Bangalore Customers:
• Same Day Delivery – Orders placed before 12:30 PM (Mon–Sat)
• Next Working Day Delivery – Orders placed before 2:00 PM (Mon–Sat)
• Sunday Delivery – Available on request, please check with our team
YES, at # 339, 1st floor 1st Main Cross, next to Essar petrol bunk ,1 Block Koramangala, Koramangala, Bengaluru, Karnataka 560034
Check the Order Tracking page or contact support with your order number.
Returns are generally accepted for defective or wrongly shipped items. Contact support with your order details.
Please contact us within 2 days of delivery with photos of the damage.